General terms and conditions

Last update: 01/13/2024

Article 1 - Field of application

These General Terms and Conditions of Sale apply, without restriction or reservation, to all purchases of the following services: Business Development/Lead Generation Training/Coaching and Business Development/Marketing Services as mentioned by the Service Provider to professional customers (“the Customer”) on the website.

The main characteristics of the Services are presented on the website

It is the Customer’s responsibility to read these terms and conditions before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.

These General Terms and Conditions of Sale are available at all times on the website and shall prevail over any other document.

The Customer declares that he has read these General Terms and Conditions of Sale and accepted them by validating the quotation sent to his/her attention.

In the absence of proof to the contrary, the data recorded in the Service Provider’s computer system constitutes proof of all transactions concluded with the Customer.

Contact details of the service provider are as follows :


SIRET 900 334 137

E-mail : [email protected]

Phone : +33(0)623 941 571

Article 2 - Price

The Services are provided at the prices described in the quotations or contracts for the provision of services. Prices are expressed in Euros, excluding VAT and including VAT. These prices are firm and non-revisable during their period of validity, but the Service Provider reserves the right to change the prices at any time outside their period of validity. The payment requested from the Customer corresponds to the total amount of the service. An invoice is drawn up by the Service Provider and given to the Customer before the service is provided (50% deposit) and at the end of the mission (50% final deposit).
Certain orders may be subject to a previously accepted quotation. The initial invoice must be paid before the start of the assignment. Quotations drawn up by the Service Provider are valid for 30 days after they are drawn up.

Article 3 - Order

It is the Customer’s responsibility to select the services they wish to order on the website, in accordance with the following procedures:

The order will be validated by the validation of the quotation or by the establishment of a contract for the provision of services.

The Service Provider reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

Article 4 - Payment terms

The service is paid for by bank transfer to the Provider’s bank account (details of which are given on the invoice). Payment must be made on receipt of the invoice issued after validation of the quotation or after conclusion of the contract.

A deposit corresponding to 50% of the total price of the Services ordered may be required when the Customer places the order.

The balance of the price is payable when the Services are provided, in accordance with the conditions set out in the “Provision of Services” article and as indicated on the invoice sent to the Customer.

Payments made by the Customer will only be considered final once the amounts due have been received by the Service Provider. The Service Provider shall not be obliged to provide the Services ordered by the Customer if the Customer does not pay the Service Provider in full in accordance with the above conditions.

Article 5 - Provision of services

The Services ordered by the Customer will be provided as follows:

The Business Development & Marketing Training/Coaching services will be provided face-to-face and/or by videoconference, while the Business Development/Marketing services will be provided mainly by e-mail, telephone and social networks.

The intervention schedule will be determined in agreement with the customer and in accordance with the service provider’s schedule.

The Service Provider undertakes to use its best endeavours to provide the Services ordered by the Customer, on a best endeavours basis and within the timescales agreed between the Service Provider and the Customer.

In the event of a specific request from the Customer concerning the conditions of supply of the Services, duly accepted in writing by the Service Provider, the related costs will be the subject of a specific additional invoice at a later date.

The Services may be provided at any other location designated by the Customer, subject to one week’s notice at the Customer’s sole expense.

In the absence of reservations or complaints expressly made by the Customer upon receipt of the Services, the Services shall be deemed to comply with the order in terms of quality. The Customer will have a period of 1 month from the provision of the Services in which to submit complaints by e-mail to the Service Provider, together with all the relevant supporting documents. No complaint will be validly accepted if the Customer fails to comply with these formalities and deadlines.

Article 6 - Liability of the service provider

The service provider undertakes to use its best endeavours in accordance with the state of the art in the performance of the services provided under a contract/quotation. This obligation is, by express agreement, purely an obligation of means. However, the service provider shall be released from any liability in the event that the company does not provide the service provider with all the necessary information and resources.

Article 7 - Intellectual Property

The content of the website is the property of the Service Provider and is protected by French and international intellectual property laws.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

Article 8 - Applicable law - Language

These General Terms and Conditions and any transactions arising from them are governed by and subject to French law.

In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.

Article 9 - Claims

For any complaint, please contact the customer service department at the postal or e-mail address of the Service Provider indicated in ARTICLE 1 of these terms.